Privacy Policy

Last updated: March 2026

This Privacy Policy explains how Leith Hill Music Festival collects, uses and protects personal information when you visit our website lhmf.org.uk.

1. Who We Are

Leith Hill Music Festival is a music festival organisation based in Dorking, Surrey, United Kingdom.

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:

Email: chairmain@lhmf.org.uk

2. What Information We Collect

We may collect the following types of personal information:

Information you provide to us

When you use our website forms, we may collect:

  • Name

  • Email address

  • Any information you include in your message

Newsletter subscriptions

If you sign up to receive our newsletter or updates, we collect:

  • Your email address

  • Any additional details you voluntarily provide.

Automatically collected information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Pages visited

  • Time and date of your visit

This information helps us understand how visitors use our website.

3. How We Use Your Information

We use the information collected to:

  • Respond to enquiries submitted through our contact form

  • Send newsletters or updates you have requested

  • Improve the performance and usability of our website

  • Monitor website traffic using analytics tools.

We only process personal information where we have a lawful basis to do so under UK data protection law.

4. Website Hosting and Analytics

Our website is hosted by Squarespace, which provides the platform that allows us to operate this website.

Squarespace may collect certain technical information such as:

  • IP address

  • browser data

  • device information

  • cookies for analytics and website functionality.

We also use Squarespace Analytics to understand website usage and improve our services.

5. Cookies

Our website uses cookies to enhance user experience and collect information about website usage.

When you first visit the site, you will see a cookie banner allowing you to:

  • Accept all cookies

  • Decline non-essential cookies

  • Choose optional cookie settings.

Cookies may include:

  • Essential cookies required for the site to function

  • Analytics cookies that help us understand how visitors use the site.

You can also manage or disable cookies through your browser settings.

6. Newsletter Communications

If you subscribe to our newsletter or updates:

  • We will use your email address only to send information about festival activities, events or updates.

  • You can unsubscribe at any time by using the unsubscribe link in the email or contacting us.

7. How We Protect Your Data

We take reasonable technical and organisational measures to protect personal information from loss, misuse or unauthorised access.

However, no method of transmission over the internet is completely secure.

8. How Long We Keep Your Data

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including responding to enquiries and sending newsletters.

You may request that your information be removed at any time.

9. Your Rights

Under UK data protection law, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Object to certain types of data processing

  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at chairmain@lhmf.org.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.